PREPAID RETURN/ EXCHANGES PROCESS
- Complete the Return form provided with your order.
- Include your original Invoice
- Indicate items you would like to return
- Check your return form for accuracy
- Return your items using the pre-paid shipping label provided
- Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
- Please send your return to:
ATTN: WEB RETURNS
17353 Darian Ave.
Irvine, CA 92614
- Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.